What is AI Concierge
AI Concierge is a voice-interactive AI system that streamlines the counter operations of local governments. AI learns data from frequently asked questions from residents, such as "how to write documents" and "how to do procedures," and instead of staff, characters such as the city's yuru characters answer residents' questions by voice as concierges. Since it is equipped with a person detection function, it automatically starts a conversation when a person approaches the AI concierge, and the content of the conversation is displayed on the monitor in a chat format, so you can check not only audio but also visually.
Voice-based interactive
AI system
Begins conversation when a person
approaches
Voice conversation/
Chat display
Conversation
through a character
Features at a glance
Voice Interaction
Human Detection
Chat Display
Multilingual Support
Character Settings
A system to streamline service desk operations
AI concierges can be used in a variety of places and situations, such as city halls, community centers, and welfare facilities.
We provide solutions according to your situation and vision
Service desk operations are busy, causing delays in specialized tasks.
Reduce staff burden with AI-based initial response.
AI learns from residents' question data and automatically answers them in an interactive format, reducing the burden on staff at the counter.
The aim is to prevent communication errors and ensure accurate information delivery.
Provide residents with prompt and accurate information.
AI answers residents' questions quickly and accurately. This can also significantly reduce the waiting time for residents.
Few staff members are available for multilingual support.
Improve convenience and bolster resident services.
Multilingual support allows us to respond quickly to questions from foreign residents. In addition, it can be used 24 hours a day, 365 days a year, improving convenience.
Works
Shiogama City, Miyagi Prefecture
We developed a system where AI learns from Shiogama City's FAQ data, enabling the city's mascot to answer visitors' questions via voice. The interactions are also displayed in a chat format on the monitor.
